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Student Services

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Division of Student Affairs

The Division of Student Affairs supports the academic mission of the University by providing services which assist students in identifying, clarifying, and achieving their educational and career goals. Through the Division of Student Affairs the campus expresses its awareness that students have unique financial, developmental, social, cultural, psychological and health related needs both in and out of the classroom.

In addition to direct assistance to students, the Division of Student Affairs is charged with developing programs which enhance the learning environment on campus and improves the quality of life for students and others. Central to this charge are activities which promote and sustain an appreciation for the diversity of cultural, racial and life-style backgrounds represented on the campus; the investigation of contemporary issues concerning the well-being and life choices of students; and a campus environment which encourages a productive interchange of ideas.

By working with the following departments students will receive the assistance and counseling they need to remain focused on their studies while maturing as individuals and members of the campus community.

Office of Admissions and Records

Career Services

Counseling & Psychological Services

Disabled Student Services

Office of Educational Opportunity / Ethnic Affairs (EOP)

Financial Aid

Health Services Housing and Residential Life
International Student Center Judicial Procedures

Ombudsman

Scholarship Office

Student Outreach Services

Student Resource Center

Test Office

Veterans' Affairs

Campus Tours

Student Services, Room 1602, (619) 594-6868

Tours of the campus are conducted by the SDSU Ambassadors, the University honorary and service society. The Ambassadors have been carefully selected and trained in order to represent SDSU at new student orientation programs and at campus and community events. To find out how to become an Ambassador, or for information about scheduling campus tours, please contact the Campus Tours office.

Career Services

Student Services, Room 1200, (619) 594-6851 http://career.sdsu.edu

Career counselors assist students in the exploration of their skills, interests and values as they choose a major and develop a career plan. A variety of computerized instruments are used in the career counseling and job search process. An extensive Career Resource Library is available to provide information about potential employers as well as current open positions for graduates.

A centralized listing of paid part-time jobs, volunteer positions, and internships for on and off campus is available through the Student Employment section of Career Services.

Career fairs are scheduled each semester allowing students to meet employers in an informal setting. A comprehensive career fair is scheduled in September followed by a graduate and professional school day. In the Spring a series of specialty fairs are scheduled, including one for summer jobs. Access to a bank of SDSU alumni (through our Career Consultant Network) will also help students explore numerous career possibilities.

The On-Campus Recruiting program brings prospective employers and graduating students together for career employment interviews. Students are assisted in preparing for these interviews and all other aspects of the job quest through workshops and individual career counseling.

Various services are offered to alumni for a nominal fee.

Career Services is open 8:00-4:30 p.m., Monday through Friday, and the Career Resource Library is open until 6:00 p.m. on Thursdays during fall and spring semesters while classes are in session.

Counseling & Psychological Services

Student Services, Room 2109, (619) 594-5220

Counseling & Psychological Services (CPS) offers individual and group counseling for the typical college student who wants assistance in coping with, and successfully resolving, the problems they face in everyday life. Issues relating to intimate relationships, self-esteem, personal independence, conflict, anxieties, self-confidence and academic performance are difficult and common obstacles for most college students. Peer counselors are also available to assist students with personal and family problems.

Individual counseling services are designed for students who can benefit from short term, intensive counseling, lasting a maximum of six sessions. If a student's situation requires longer term therapy, referrals can be made to off campus resources.

CPS has a stress management program and Personal Growth Resource Library equipped with over 200 video and audio tapes and a variety of free brochures on topics to assist students in their academic performance and personal growth.

Enrolled SDSU students who want help from the CPS staff in locating off campus community services can call (619) 594-5220.

Counseling psychologists at CPS offer help in:

Learning to reduce stress. Stress can interfere with concentration, memory, and mental processing.

Dealing with relationship loss, feelings of helplessness or hopelessness, which may lead to a lack of motivation or prolonged depression.

Developing communication skills and problem solving techniques to improve important relationships.

Building self-esteem and improving coping skills.

Clarifying values and career decisions.

Counseling & Psychological Services is open from 9:00-4:00 p.m., Monday through Friday.

Disabled Student Services (DSS)

Student Services, Room 1661, (619) 594-6473; TDD: 594-2929

Disabled Student Services provides support services for students with mobility limitations, learning disabilities, hearing or visual impairments, psychological disabilities, and other disabilities. Counselors are available to help students plan an SDSU experience to meet their individual needs. They assist students in making personal, academic, and vocational choices, and show how best to utilize campus facilities. Prior to receiving assistance, appropriate medical documentation must be submitted to Disabled Student Services.

Services available to all DSS students include a writing center/assistive computer technology lab (the High Tech Center) where students may use standard or assistive computer technology for assignments and may receive tutoring assistance with their writing. Other services available when appropriate include priority registration for students with special needs ; close-in parking ; transportation on campus and information about off-campus transportation ; government benefits counseling; accessibility information, maps, and library study rooms; reader services and assistance with books on tape; sign language interpreters for deaf students ; testing assistance for visually impaired, learning disabled, and dexterity limited students; loan of educational support equipment (tape recorders, amplification equipment, wheelchairs, etc.); tutoring and notetaking services, referral to off-campus agencies for mobility orientation, financial benefits; and other services.

In addition to these services, DSS offers a series of classes aimed at helping students achieve academic success and fulfill university requirements. Rhetoric and Writing Studies 92A and 92B are designed to help students develop their writing skills and meet the lower division writing requirement. General Mathematics Studies 90A and 90B are review classes designed to help students meet university mathematics competency requirements. Rhetoric and Writing Studies 98A is designed to teach students effective test preparation, notetaking, and other strategies to help them improve their academic performance.

Educational Opportunity / Ethnic Affairs (EOP)

Student Services, Room 2209, (619) 594-6298

The Office of Educational Opportunity / Ethnic Affairs (EOP) at SDSU has helped many students with the potential for academic success and who are from low-income backgrounds enroll in and graduate from college. It is the purpose of the program to support those students who have the interest and motivation to obtain a college education, but who have not been able to realize their full potential due to economic, educational, or cultural factors.

Student services provided by EOP include preadmission counseling, summer program, priority registration, academic advising, personal counseling, referral services, individual tutoring, study groups, academic skills courses, work study, and multicultural activities. Financial aid is available through the Financial Aid office.

To apply for the program, students must complete the CSU Application for Admission and check the appropriate box for EOP. Supplemental application forms will then be sent to students indicating interest. For assistance in filling out the application forms, or for further information about the program, please contact one of the EOP recruiters in the Student Outreach Services office, (619) 594-6966.

Health Services

Corner, Campanile Drive and Hardy Avenue, (619) 594-5281 http://shs.sdsu.edu

All regularly enrolled SDSU students have prepaid a health fee as part of their tuition and fees which entitles them to basic medical services. Some services, including annual Pap smears and pharmacy, require a minimal fee. Charges associated with these services are usually dramatically lower than those found elsewhere. This care is provided at Student Health Services, an on-campus center where health care providers offer a wide range of programs and services. Services include:

Medical care by physicians board certified in family practice, internal medicine, orthopedics, psychiatry, dermatology, and preventive medicine, and by primary care nurse practitioners; nursing, x-ray, and laboratory services; a pharmacy which dispenses prescriptions and over-the-counter items at cost; health-related counseling and campuswide health education programming offered by the Health Promotion Department.

REQUIRED: Proof of Measles and Rubella Immunizations or Immunity

New or readmitted students born on or after January 1, 1957 must present proof of immunity to measles and rubella (German Measles) during their first semester at SDSU. Students who have not complied with this California State University mandate prior to the registration deadline will not be able to register for their second semester.

Measles and rubella immunization is now required because both of these diseases continue to cause disability and sometimes death in college-age individuals. Epidemics have occurred on many college campuses during the past few years because a sizeable percentage of students lack immunity to measles and rubella. The minimum requirement is proof of at least one immunization for measles and rubella given after the first birthday and after 1968. All students are encouraged to consider a second immunization for measles prior to enrollment.

Students may fulfill the immunization requirement by bringing or sending documentation as proof of either previous illness or immunization to Student Health Services . Students may also receive a free immunization in Student Health Services. For more information, call (619) 594-6684.

Strongly Recommended Health Screening

Immunization from the following diseases may also protect students against potentially severe infections: tetanus, diphtheria, polio, mumps, and hepatitis B. Like measles, these too can be particularly harmful in the college-age group. The chicken pox vaccine is available for students who have not had the disease. These immunizations are available at reduced cost in Student Health Services. Flu shots are available annually, as well.

Entering students are also strongly encouraged to have a screening test for tuberculosis (TB). The TB skin test is offered free at Student Health Services.

Appointments

Students without acute or urgent problems are encouraged to make an appointment. Those with problems requiring immediate medical attention should walk in. Student Health Services is open twelve months of the year. During the fall and spring semesters, the clinic is open from 8:00 a.m. to 4:30 p.m., Monday through Friday (call for extended hours of operation). During the summer, clinic hours vary. It is best to call for hours of service and to ask about the availability of services (619) 594-5281. All medical care provided at Student Health Services is strictly confidential . No one, on or off campus, other than Student Health Services staff has access to medical record information without written permission from the student.

Student Health Advisory Board

Students can participate in the clinic activities and offer important feedback about services through membership on the Student Health Advisory Board (SHAB) sponsored by Associated Students. Members not only work with clinic staff on a variety of health education projects, but also act as liaison between the SDSU student body and Student Health Services. SHAB keeps Student Health Services staff focused and current on major student health issues. Membership from all academic majors is encouraged.

Accidents and Student Insurance Coverage

First aid or urgent medical care is also provided to faculty, staff, and campus guests for accidents and injuries occurring on campus. Accidents requiring treatment and/or transportation to Student Health Services or a local hospital should be reported immediately to the SDSU Department of Public Safety; telephone (619) 594-1991.

SDSU students are treated by the University as adults. Accordingly, students are responsible for their own safety and health in connection with participation in campus activities and should exercise good judgment and due care at all times. The University does not provide accident, liability, or health insurance coverage for students. This includes those participating in extracurricular activities, intramural sports and required or elective academic programs such as laboratory courses, workshops, theatrical productions, internships or practica. Specific questions regarding insurance coverage for campus programs, institutional safety regulations, and potential risks inherent in academic programs and student activities should be directed to the responsible faculty or staff member in charge of the activity.

Through the Associated Students, a supplemental health insurance policy is available and recommended to students having no private medical or accident insurance coverage. The insurance includes hospitalization benefits and specified medical and surgical services. The policy may be purchased per semester or yearly basis. An open enrollment period is available the first thirty days of each semester, and the policy may be purchased at the Aztec Center Ticket Office.

Housing and Residential Life

6050 Montezuma Road, (619) 594-5742

The Housing and Residential Life Office (HRLO) at SDSU is committed to fulfilling San Diego State's mission of "educating the whole person" by offering students a living environment conducive to academic and personal success. According to research findings of the American Council on Education, students who live on campus have a better chance of succeeding in college; therefore, the University encourages students to live on campus at least two years while studying at SDSU. The HRLO is located at 6050 Montezuma Road, (619) 594-5742, and offers a variety of living environments convenient to campus facilities, to suit the varying needs of a diverse and dynamic student population. An active and nationally-recognized residence hall student government provides residents a chance to gain leadership experience and become involved with their on-campus community.

Residence Halls

Residence halls offer a number of accommodations and special interest living areas. Currently, special interest living areas include Graduate/Re-Entry Housing, Extended Quiet Study, Upper Division, Substance-Free, freshman Living/Learning Center, and Aztec Engineering Residence. These areas may vary from year to year depending upon student interest. Six co-educational residence halls/complexes house 2,669 students. Each hall includes sleeping accommodations, lounge areas, study rooms, a recreation room, and laundry facilities.

On the east side of campus are Zura Hall, a nine-story high-rise; eight-story Tenochca; and the freshman Living/Learning Center complex of two, three-story, red-brick halls (Maya and Olmeca). On the west side are 11-story Chapultepec Hall and the Templo del Sol complex (Tarastec, Toltec, and Zapotec) of three-story red-brick halls. Each red-brick hall accommodates approximately 200 students. High-rises house from 350 to 580 students each.

Each hall offers double occupancy accommodations for students, with a limited number of single rooms available for returning and graduate students. Meal plans are included with contracts at any of these halls and students may choose from several meal plans. On-campus apartment-style living is also available for returning students at the Villa Alvarado apartment complex. The 90-unit complex accommodates 354 students in furnished two-bedroom units (four residents per apartment).

For the 1997-98 year, the cost for room and board was $5,098 (10-meal plan, double occupancy). Fees for Villa Alvarado, which do not include board, were $3,934 for the academic year. Rates for all halls are reviewed and adjusted annually to meet cost-of-living increases.

APPLICATIONS FOR ON-CAMPUS HOUSING ARE AVAILABLE STARTING NOVEMBER FOR THE UPCOMING ACADEMIC YEAR AND STARTING SEPTEMBER FOR THE FOLLOWING SPRING SEMESTER. APPLICANTS SHOULD NOT WAIT FOR ACCEPTANCE TO SDSU BEFORE APPLYING FOR ON-CAMPUS HOUSING. To request an application for housing, students should telephone or write to the Housing and Residential Life Office at the University before they are admitted to SDSU, or thereafter.

Confirmation of a room reservation is made after the following requirements have been met: (a) the student has been admitted to the University; (b) the signed contract has been returned to the Housing and Residential Life Office; and (c) the first payment has been received as specified. Though consideration will be given to a student's request for an individual hall and roommate, a specific assignment cannot be guaranteed.

During the Summer Sessions, rooms are available on a receipt-of-check date priority. Full payment must accompany the application. Students should contact the Housing and Residential Life Office in mid-April for information concerning Summer Session housing.

Off-Campus Housing

Since family housing is not available on campus, off-campus housing serves the needs of families and others. The Housing and Residential Life Office maintains an Off-Campus Housing World Wide Web site with current listings of off-campus rental units. In addition, listings of available dwellings and also of students seeking roommates are posted next to the Housing and Residential Life Office. Off-campus housing accommodations in the San Diego area include apartments, condominiums, houses, rooms in private homes, etc. To view listings posted on the web, visit the Housing main page at http://www.sa.sdsu.edu/hrlo/ .

Residential Greek Letter Organizations

Fraternities and sororities offer students opportunities for friendship, small group living, social and recreational activities, involvement in community service projects, and development of leadership skills. At SDSU there are 13 residential fraternities and 10 residential sororities from which to choose. Chapter houses provide accommodations for about 25-50 percent of their members. New members should generally not plan on living in chapter houses until at least their second year.

International Student Center

International Student Center, (619) 594-1982
http://www.sa.sdsu.edu/isc/home

More than 650 international students from 75 countries attend SDSU. Through the support provided by the International Student Center, these students can find assistance in reaching their educational goals. Services include prearrival advising, orientation to campus life, academic and immigration advising, and a housing referral service. Support is also provided for prospective international students interested in applying to SDSU.

The International Student Center also coordinates a variety of activities designed to foster intercultural goodwill, understanding, and friendship. One such activity is provided by the Intercultural Ambassadors, through which selected international students make home-country presentations in San Diego schools. The ISC also provides opportunities for international students to get involved in the San Diego community through the InterNational Partners Program which links students and local community organizations in mutually beneficial relationships. In addition, the ISC invites faculty, staff, and the community to become American Friends to international students new to the SDSU community and to participate in the many events listed in the ISC Calendar of Intercultural Activities. These include the International Coffee Hour, the International Festival, the Intercultural Exchange Camps, and the International Film Festival.

Ombudsmen

Student Services, Room 3635, (619) 594-6578

Becoming a student at SDSU also means becoming a member of a special community which includes students, faculty, staff, and administrators. As a member of this community, students are responsible for knowing and complying with established rules and regulations.

The Ombudsmen are independent and impartial agents who help individuals and groups seeking the resolution and correction of complaints. The Ombudsmen act as liaisons between students and the University, assisting students through formal grievance procedures and functioning to mediate and reinforce other means of redress when possible. This office does not supplant existing avenues of redress. It exists to encourage appropriate and timely access to those existing processes which may best resolve the problem.

Examples of student complaints which have been resolved through this process include disputes over grades, faculty or staff conduct, academic disputes, appeals or waivers, administrative policies, and institutional compliance with federal and state nondiscrimination laws. Should a complaint not be resolved at the referral level, the Ombudsmen may act as mediators and suggest compromise solutions between parties. If the problem is still unresolved, the student may file a grievance with the student grievance committee. No student grievance can be filed with this committee later than the last day of the semester (excluding summer sessions) after the semester during which the student was allegedly aggrieved.

Student Outreach Services

Student Services, Room 2307, (619) 594-6966
FAX: (619) 594-1511 EMAIL: sdsusos@sdsu.edu
http://www.sdsu.edu/sos/sos_home.html

Student Outreach Services (SOS) is SDSU's official representative in the community beyond the University, linking SDSU with schools, colleges, and communities. Through the programs which make up SOS - school and college relations, the recruitment component of EOP, and special programs- important facts about University life are provided to prospective students. For guidance in college selection and preparation, or information about admissions requirements, academic programs, or other student services, SOS is the campus resource.

Specific services provided by SOS include:

Visits to high schools and community colleges and meetings with counselors, students, and parents - Assistance to SDSU colleges, schools, and departments in providing information about their programs to prospective students - Distribution of printed information about the University to students, teachers, counselors, and other members of the community - Support for academic partnerships between the University and junior high/middle schools, secondary schools, and community colleges - Administration of special programs including the SDSU Open House, Evening with SDSU, pre-collegiate tutorial program, freshman-for-a-day program, counselor conferences, and others.

Student Outreach Services invites all prospective students and interested members of the community to take advantage of the services and programs offered. To find out how, please contact SOS.

Student Resource Center

Student Services, Room 1602, (619) 594-5221

The Student Resource Center values the ability to respond to the needs of students and their families. At the SRC, questions will be answered or referrals made. Beginning with SRC's New Student Orientation Programs, SRC supports students throughout their years at SDSU in achieving academic goals and in enhancing the University experience. Students may visit the SRC for the following:

(1) Programs and services

Academic Orientation - assistance with course selection, General Education and competencies requirements, and registration (for freshmen and transfer students).

Student Life Orientation - introductions to University programs, services, traditions and history; opportunities for involvement on campus (for freshmen and transfer students).

Thomas B. Day Freshman Success Programs - includes Academic Orientation, Student Life Orientation, Emerging Leader Program, Living/Learning Center. (Also, Integrated Curriculum and University Seminar; see Special Programs and Services section for complete description).

Annual Leadership Institute - workshops and seminars presented to students and advisers from universities throughout the Western United States.

Emerging Leader Program - leadership skills and campus involvement opportunities for freshmen.

Leadership and Personal Growth Workshops - sessions on a wide variety of topics are presented by SRC staff as requested by student groups.

Leadership Class - "Leadership in Educational Settings," a three unit, upper division class, offered through the College of Education (Counseling and School Psychology 310) each spring semester.

Leadership Council - plans and promotes the Leadership Institute; social and service activities.

Project Progress - student diversity awareness program.

Quest for the Best Vice Presidential Awards - this student service award is presented annually to outstanding students and the faculty they nominate.

Ambassadors - the University honorary and service society, SDSU's official student representatives and tour guides.

Campus tours.

Student internships for class credit.

(2) Information services

General campus and academic information.

Publications for parents, students, visitors, sponsors, etc. News for Aztec Parents , a newspaper for members of the Aztec Parents Association, is published by the SRC. Call (619) 594-5221 for information about APA membership.

Response to mail inquiry.

(3) Student activities

On campus status for clubs and organizations.

Implementation of University policies and procedures with regard to student activities.

Approval of all on-campus club activities, including fundraising events.

(4) Parent / family and community programs and development

Parents Association - membership, programming, services and events, regional meeting.

Fundraising and development to directly support student programs.

Parents Orientation Program.

Interaction with administrators.

Liaison officer in support of parent involvement with the University.

(5) Student services' research and evaluation

Surveys of student needs, attitudes, and behaviors.

Evaluation of SRC and other Student Affairs programs and services.

Test Office

Student Services, Room 2549, (619) 594-5216
FAX: (619) 594-5036
http://www.sa.sdsu.edu/testofc/testpage.html

The Test Office is an important resource for the entire University community, serving both students and faculty by administering tests for the purpose of admission, class placement, competency for graduation, licenses, credentials, and career planning. A library of standardized assessment instruments is maintained for use by faculty and students in testing classes, and test scoring and analysis services are provided for classroom tests.

Test dates for San Diego State University competency and placement tests are listed in the Special Tests section of the current Class Schedule. Advance reservations as well as fee payments are required for most tests. The Test Office will provide students with test dates and registration procedures for major national examinations in the form of a bulletin of information or with the address of the testing service. Students who are interested in assessments, assisting with the counseling process, or career planning must contact Counseling & Psychological Services or Career Services. Special competency and national testing arrangements for disabled students are made through the Disabled Student Services office.

Although competency test requirements are monitored by various offices on campus, the Test Office will attempt to assist students in signing up for the required examinations or refer them to the proper agency.

Veterans' Affairs

Student Services, Room 1510, (619) 594-5813

Students who are eligible for veterans, dependents, or reservists V.A. education benefits should visit SDSU's Veterans Affairs Office (VAO). Services available through the VAO include assistance in applying for education benefits, coordinating the V.A. work/study program, and processing tutorial assistance paperwork.

Students planning to attend SDSU should contact the Veterans Affairs Office two months before the beginning of their first semester; they may be eligible for an advance payment of the first V.A. education check. For additional information, about the VAO or the services provided, please telephone or visit the office.



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